FAQs
About the MyHealthCenter Program
Top FAQs
- I forgot my user name/password.
- How do I earn points and what are they for?
- What information is shared with my employer?
General Questions
- What can the program do for me?
- Is this program insurance?
- How can I get the most out of my membership?
- What general wellness information is available?
- I have a suggestion.
How to Get Help
Getting Started
Registration and Enrollment
New Member Tips
Online Features
My Account
- How can I update new personal information?
- How do I change my password?
- Can I change my user name?
- I forgot my user name/password.
Health Assessment
- What is the purpose of the health assessment?
- Is there a paper version of the Health Assessment?
- Who will see my results?
- Do I have to take the health assessment?
- How can I get help understanding the results?
Community
- How do I post a message in the forums?
- How do I reply to a post in the forums?
- Why was my post moved to a different forum?
- What causes a thread or a post to get deleted?
CAM Infinity
Tobacco Cessation (QuitNet)
Points & Rewards
MyHealthCenter Coaching
Online Coaching
Technical Issues
Log-in Help
- I can’t log in to the web site.
- I keep getting logged off the web site.
- I requested my user name but never got it.
- I reset my password but it doesn’t work.
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